Frequently Asked Questions

All frequently asked questions have been assessed and reviewed with appropriate feedback as categorised below.

Things to know about Uganda

How do Ugandans and Rwandese address foreigners?

How should foreigners greet the local people in Uganda and Rwanda ?

What are the most popular itineraries with special features in Uganda or Rwanda?

How can i tailor make my trip with African Buffalo Safaris?

Necessary Written Materials

Must I have a visa to visit Uganda or Rwanda?

Can I get an on-arrival visa at any airport?

How do I apply for my visa to Uganda or Rwanda?

What should I do if I lose my passport before I leave Uganda?

Is it necessary to bring my medical records along on my trip?

Do I need any vaccinations to visit Uganda?

How can I get a Gorilla Trekking Permit?

Packing List

What clothes should I pack?

What medicines should I bring?

Should I bring an electric converter?

Travel

What are the 'must see' attractions for my first trip to Uganda?

What is the best time to visit Uganda or Rwanda?

Can I use US dollars in Uganda? What about credit cards?

Where can I exchange my money for local currency?

Is it better to join in a tour or to travel independently?

 

Accommodation

Is the tap water safe to drink in hotels?

Do the hotels have non-smoking rooms?

Is the baby's cot available?

Can I rent a wheelchair at the hotel?

Is Internet access available in hotels in Uganda?

Do the hotels have swimming pools?

What time can I check in and check out of the hotel?

 

Reservation

When are the high season, low and shoulder season in your tour itineraries listed on your website?

Do children pay the same fare as adults?

Does your price include airfare?

What languages can your guide speak?

How many people will be in my group?

Will we have meals with our guide or share with other people?

Can we order our own dishes?

Do you provide vegetarian food (even without eggs or seafood)?

How much should we prepare for our own dinner?

What proof will I get from you after I send the payment?

Who should I contact if any emergency happens?

How do I book a tour? Do you accept credit cards?

Should I tip?

How can I find my guide after arrival?